Do wooden сompass rose, planes and ships are included?
Yes, they are included :)
Last updated: March 05, 2020 00:38
How to purchase the add-ons? How do I add the push pins to my order?
Just add the chosen add ons’ price to your current pledge. Don’t worry, you will be able to note that all the information in your survey after the campaign ends.
Last updated: March 05, 2020 00:45
Will the add-ons be available after the campaign or do we need to modify our pledges if we are interested?
Both variants are fine. It’s easier to add your add ons now, to your current pledge, but both variants are perfectly fine :)
Last updated: March 05, 2020 00:45
How do the pieces attached to the wall?
The map comes with special sticky tape / double-sided removable adhesive, which will help to attach the map to the wall. The printed step by step instruction will also help during the process.
Last updated: March 05, 2020 00:45
List of islands that are included?
Here is the list of islands - https://drive.google.com/file/d/1rXXvTk-R_qGyfktHCTbwTOVGVRITGZ2-/view?usp=sharing + Jamaica
Last updated: March 05, 2020 00:45
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.